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Meenakshi Designs
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Meenakshi Designs

Shipping Policy

Thank you for choosing Meenakshi Designs. We take great care in delivering our jewelry designs to you safely and on time. Please find our shipping terms and conditions below.

1. Order Processing Time

  1. Ready-to-Ship Items: Orders for existing designs are typically processed and dispatched within [2-3] business days.
  2. Custom Designs: For customized jewelry or special requests, processing time may vary. We will provide an estimated timeline during the design consultation.
  3. Orders are not shipped or delivered on Sundays or public holidays.

2. Shipping Rates & Delivery Estimates

  1. Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout (or informed during the inquiry process).
  2. Delivery Timeline: Most domestic orders within India are delivered within [5-7] business days after dispatch, depending on your location.
  3. Please note: Delivery delays can occasionally occur due to unforeseen logistics issues or peak seasons.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation email or SMS containing your tracking number(s). The tracking details will become active within 24 hours of dispatch.

4. Secure Packaging & Handling

Jewelry is delicate. We ensure that every piece is packed in tamper-proof, secure packaging to prevent damage during transit. We recommend that you do not accept the package if it appears tampered with or damaged upon arrival.

5. Delivery Address

Please ensure that the shipping address provided is accurate and complete. Meenakshi Designs is not responsible for deliveries to incorrect addresses provided by the customer.

6. Customs, Duties, and Taxes (International)

For international orders, Meenakshi Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Contact Information

If you have any questions regarding the status of your shipment or our shipping process, please reach out to us:

  1. Email: [email protected]
  2. Phone: +91 9633747600
  3. Address: PIN 683572, Kerala, India

Pro-Tips for Your Website:

  1. Insured Shipping: Since you deal with jewelry, it is highly recommended to use a courier service that offers insurance for high-value goods.
  2. Unboxing Video: You may want to add a note asking customers to record an unboxing video. This serves as proof in case of any damage during transit or missing items, which helps you with insurance claims.